At Krekiya, we believe gaming should be a source of fun, not stress. Use our responsible gaming tools and guidelines to protect yourself and build healthy gaming habits.
"Gaming is entertainment, not a livelihood. Know your limits, play responsibly, and stay safe."
— Krekiya Responsible Gaming Team
The safety and well-being of every player is our top priority at Krekiya.
Only users aged 18 or above may open an account on Krekiya. Age is verified at registration using a national ID or passport.
Set your own daily, weekly, or monthly deposit limits. Stay within your budget and enjoy gaming responsibly.
Set a time limit for your gaming sessions. Once that time is up, Krekiya will automatically send you a reminder.
Take a break for a few days or weeks. During a cooling-off period, your account will be suspended automatically.
If you need an extended break, use the self-exclusion feature. You can keep your account closed for anywhere from 6 months to permanently.
Krekiya's Responsible Gaming team is always here to help with any concerns. Get free, confidential support.
Responsible Gaming means enjoying gaming in a way where you know your limits, stay in control, and ensure that gaming does not negatively affect your daily life, family, or financial situation. At Krekiya, we believe online gaming should be a healthy form of entertainment — not a source of stress or addiction.
Many people in Bangladesh see online gaming as a fun way to relax and unwind. But without the right awareness and precautions, gaming can sometimes develop into a habit. That's why Krekiya has made responsible gaming a core principle from the very start.
Our platform offers a range of safety tools for every user, all easily accessible from your account settings at any time. From setting limits to self-exclusion — everything is in your control.
Always play for entertainment, not to chase losses. Every game outcome is entirely random, and no strategy can guarantee a win.
Krekiya's responsible gaming policy meets international standards. We ensure that no one under the age of 18 can access our platform. Age verification is mandatory at registration, and KYC documents are requested whenever there is any doubt.
These tools are available directly from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be allowed.
Gaming will automatically stop once you reach a set loss amount — to prevent further losses.
Set a time limit for each gaming session. Once the limit is reached, the system will log you out automatically.
Pop-up notifications will appear at regular intervals showing how long you've been playing and how much you've lost.
Take a temporary break ranging from 24 hours to 30 days. Your account will be inactive during this period.
Close your account for 6 months, 1 year, or permanently. Once activated, this cannot be reversed.
Log in to your account → Settings → Responsible Gaming → select your preferred tool. If you need any help, our live chat team is ready to assist.
If you notice any of the following signs, it may be time to take a break from gaming.
Depositing beyond your budget and placing larger bets trying to recover losses.
Spending hours gaming at the expense of time with family, friends, or work.
Hiding your gaming activity or lying to people close to you about it.
Feeling restless, irritable, or anxious when not gaming.
Using money earmarked for daily expenses on gaming.
Repeatedly trying to stop gaming but being unable to do so.
If you notice any of these signs in yourself, please reach out to the Krekiya support team. We will help you without judgment.
Ask yourself the following questions — and answer them honestly.
If more than 2 questions are answered "Yes", it's time to review your gaming habits. Reach out to Krekiya's Responsible Gaming team.
Control is the foundation of responsible gaming. Following a few simple rules before you play on Krekiya will keep gaming enjoyable at all times.
We are always committed to ensuring your safety and well-being.
Your personal data and funds are kept secure at all times.
All requests for support are kept completely confidential.
Our team is here for you anytime.
Operated in accordance with international standards.
Stay protected with our responsible gaming tools. Safety alongside enjoyment — that is the Krekiya promise.