We believe data protection is a right, not a privilege. In this Privacy Policy, we clearly explain how your information is collected, used, and safeguarded.
Krekiya's Privacy Policy is built to maintain user trust.
All your data is protected with 256-bit SSL encryption, which is maintained even when data is stored in our databases.
Your data is never shared with third parties without a legal obligation to do so. It is not shared with advertisers either.
You have the full right to view, correct, or request deletion of your personal data.
Financial information is never stored in plain text. Payment data is handled in accordance with PCI DSS standards.
Opt out of marketing messages or notifications at any time. No hassle, no questions asked.
Data is not retained beyond the necessary period. Unless required by law, data is deleted following account closure.
Krekiya (krekiya.onl) is a trusted online gaming platform in Bangladesh. From day one, we have believed that protecting user privacy is our ethical responsibility. This Privacy Policy clearly explains what information Krekiya collects, why we collect it, and how it is kept secure.
By using our website or mobile app, you are considered to have agreed to this Privacy Policy. We encourage you to read it carefully before accessing the platform.
Krekiya never sells your data, shares it with advertisers, or retains it beyond what is necessary. Your information is used exclusively to deliver our services.
This Privacy Policy applies to all Krekiya services, websites, mobile applications, and customer support communications. If any part is unclear or you have questions, our support team is always ready to help.
Krekiya only collects information that is genuinely necessary to provide our services. We never request excessive or irrelevant data.
| Types of Data | Collection Methods | Purpose |
|---|---|---|
| Personal Identity | Registration Form | Account Registration & Verification |
| KYC Documents | Upload | Age & Identity Verification |
| Payment Information | Transaction Processing | Deposits & Withdrawals |
| Technical Data | Automated Logs | Security & Fraud Prevention |
Krekiya uses your information solely to provide you with the best possible service. We follow a strict policy against any misuse of data.
Krekiya always obtains your prior consent for marketing communications and personalized ads. To withdraw your consent, contact support at any time.
Krekiya's website and app use cookies to make your experience smoother and more personalized. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Krekiya applies industry-leading security standards to protect your data. Our security team monitors systems around the clock to detect any unusual activity in real time.
In the event of a security breach, Krekiya will notify affected users within 72 hours and take immediate remedial action.
Krekiya believes every user should have full control over their own data. The following rights are always available to you:
You may request details on what data we hold about you.
You may request corrections to inaccurate or outdated information at any time.
You may request deletion of your data after account closure, unless retention is required by law.
You may request that the processing of your data be temporarily restricted for specific reasons.
You may request an export of your data in a readable format.
You may object to marketing or profiling at any time.
To exercise any of the above rights, please contact our support team. We aim to respond within 30 days.
Krekiya strictly prohibits anyone under the age of 18 from using the platform. Collecting or processing data from minors is entirely against our policy.
If your child has accidentally registered on Krekiya, please contact [email protected] immediately. We will take prompt action and delete all associated data.
Krekiya does not retain your data beyond the required period. Retention timelines depend on the type of information and applicable legal requirements.
| Types of Data | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Obligations |
| KYC Documents | 5 years after account closure | AML Compliance |
| Financial Transactions | 7 years from the transaction date | Financial Regulations |
| Cookie Data | Until end of session or a maximum of 1 year | Technical Requirements |
| Marketing Data | Immediately upon opt-out | User Request |
Once legal retention periods expire, data is securely and permanently deleted.
Krekiya may update this Privacy Policy when necessary. Users will be notified based on the nature and significance of any changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Krekiya's dedicated privacy team will respond to your request promptly.
We aim to resolve privacy complaints within 30 days of submission. For urgent matters, please reach out via live chat.
Create an account on krekiya with the highest level of privacy protection. Your information is completely safe with us.